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ORIGINAL ARTICLE
Year : 2018  |  Volume : 15  |  Issue : 2  |  Page : 19-23

The effect of assertiveness training program on nurses


The Department of Psychiatric & Mental Health Nursing, Faculty of Nursing, DE. Society’s S.K. Jindal College of Nursing, Pune, India

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Source of Support: None, Conflict of Interest: None


DOI: 10.4103/2231-1505.255708

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Background: Assertiveness is one of the essential skills in the modern working environment, there are many benefits of being assertive such as; better time management, increased self-esteem and the ability to negotiate more effectively. Nurses are confronted with the daily responsibility of assessing, intervening and evaluating client responses to stress and client interactions. Some nurses may have learned to express their needs honestly, to use anger constructively, to improve personal and work relationships and to build self-confidence through assertive behaviour. So the aim of this study was to assess the effect of assertiveness training program on nurses’ self-esteem. Methods: The study was conducted at selected Hospitals of the Pune city on 60 nurses (30 in control groups and 30 in experimental groups), tools were used for data collection, namely: Socio-demographic data structured interview schedules, self-esteem inventory, assertive communication skills checklist (ACs-list). Results: Highly statistically significant difference was noticed between before and after training program regarding practice about communication skills and assertiveness. Also s a significant change was found in self-esteem of nurses after the training program. Conclusion: Implementation of assertiveness training program had positive effect on their self-esteem.There is need to implementassertiveness training program for nurse.


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